City Lodge Hotel: Night Audit Receptionist Position Available in Gqeberha. The City Lodge Hotel invites applicants to apply for the night audit receptionist position in Gqeberha, Eastern Cape. The job involves working long hours and shifts as per the requirements of the hospitality industry and in accordance with the applicable legislation.
Location: Eastern Cape, South Africa
Category: Jobs With Matric
Closing Date: Not Specified
Position Requirements
Detailed Description / Output
- Executes all administrative and accounting-related tasks to the required standards
- Always maintains and adheres to all internal control measures as required by the internal auditors
- Implements and maintains all processes and procedures to guarantee that revenues are safeguarded and collected correctly
- Processes and stores all documentation and correspondence in accordance with company policy
- Carries out all operational tasks to the required standard, consistently upholding service excellence
- Always adheres to all compliance requirements
- Maintains and enhances the brand and group standards, as applicable, to ensure consistency and continuity in service levels throughout all group hotels
- Be on the lookout for and be aware of any enhancements that could improve the group’s product offering, service delivery, productivity and efficiencies, and to communicate such to the group
Education (Formal Qualification Required)
- Grade 12
- Computer literacy is essential, particularly with proficiency in Microsoft Office Suite
Competencies (Knowledge, Skills and Behavioural Attributes)
Knowledge:
- Familiarity with phone systems
- Local area knowledge
- Property Management Systems (PMS)
- Administrative procedures
- Health and safety regulations
- Customer service principles
Skills:
- Customer service
- Verbal and written communication
- Administrative
- Conflict management
- Learning agility
Behavioural Attributes:
- Service orientated
- Customer-centric
- Proactive
- Accountable
- Collaborative
- Detail-focused
- Assertiveness
How to Apply