Woolworths: Tills / Customer Assistant Position at the La Lucia KZN store. This role offers the opportunity to provide exceptional customer service at the checkout, contributing to positive shopping experiences. As a Customer Assistant, you will greet customers warmly, process transactions accurately, and promote Woolworths loyalty programs.
Location: KwaZulu-Natal, South Africa
Category: Jobs With Matric
Closing Date: 17/08/2026
Minimum Requirements
- Minimum education level of Grade 12 or equivalent NQF qualification
- Basic sales skills with the ability to promote loyalty programs and services
- Excellent customer service skills, demonstrating friendliness and effective communication
- Ability to process payments accurately and handle various payment methods
- Attention to detail to ensure accurate pricing and maintain store standards
- Effective organizational skills to maintain a clean, secure, and organized checkout area
- Reliability and honesty, with a commitment to minimizing losses and reporting any irregularities
- Ability to remain calm under pressure and manage time effectively during work hours
- Basic product knowledge to assist customers and support promotional events
- Flexibility to work rotating shifts and a willingness to be an effective team member
Duties and Responsibilities
- Greet customers warmly, ensuring a positive and friendly shopping experience at all till points
- Accurately process all till transactions in accordance with company policies, including various payment methods
- Promote Woolworths loyalty programs and additional services such as utility bill payments and airtime sales
- Maintain a clean, safe, and well-organised till area adhering to all shopkeeping disciplines
- Ensure pricing accuracy by carefully checking scanned items against shelf tickets and resolving discrepancies
- Minimise shrinkage by adhering to loss prevention procedures and promptly reporting any irregularities or suspicious activity
- Demonstrate basic product knowledge to assist customers and support promotional events and special store campaigns
- Remain calm and efficient under pressure, managing time effectively during busy periods to maintain smooth operations
- Exhibit honesty, reliability, and professionalism in all interactions, while contributing positively to a supportive team environment
- Attend team meetings and comply with company policies regarding attendance, dress code, and hygiene standards
How to Apply