Woolworths: Till Operator / Customer Assistant Position Available in Cape Town – Somerset West CBD. Woolworths is looking for a Till Operator / Customer Assistant to deliver outstanding service at till points, ensuring a positive shopping experience through efficient processing of transactions and promoting the loyalty program at the Woolworths Somerset West CBD store in Cape Town.
Location: Cape Town, South Africa
Category: Jobs With Matric
Closing Date: 12/09/2026
Minimum Requirements
- Grade 12 or equivalent NQF qualification required
- Flexible availability to work various shifts
- Basic selling skills with strong customer service orientation
- Effective communication skills for clear customer interaction
- Experience in a retail or customer service environment is advantageous
- Attention to detail for accurate transaction processing and till operation
- Knowledge of product range and promotional events
- Strong personal discipline, including punctuality and adherence to dress code
- Ability to work efficiently under pressure and manage stress
- Honesty, reliability, and ethical behavior to minimize shrinkage and fraud
Duties and Responsibilities
- Deliver exceptional customer service by greeting customers warmly, acknowledging loyalty card holders by name, and ensuring a positive shopping experience at all times
- Efficiently process transactions at till points, verifying scanned prices against ticketed prices, handling payments accurately, and ensuring compliance with till policies and procedures
- Promote Woolworths loyalty programs and available services such as utility bill payments and airtime top-ups to enhance customer engagement and sales opportunities
- Maintain up-to-date product knowledge and awareness of store promotions and special events to assist customers effectively and support sales initiatives
- Ensure till areas are clean, organized, and well-maintained, adhering to hygiene, safety, and corporate presentation standards
- Minimize shrinkage by adhering to store security policies, reporting incidents of dishonesty or fraud promptly, and following ethical business practices
- Demonstrate punctuality, compliance with dress code, and personal discipline to uphold professional store standards and team cohesion
- Remain calm and efficient under pressure, managing stress effectively during busy periods while maintaining a friendly and professional demeanor
- Communicate clearly and courteously with customers and team members to resolve issues quickly and support a collaborative working environment
- Support shift flexibility requirements to meet store operational needs and contribute positively to the overall team performance
How to Apply