Woolworths: Customer Assistant Position (X12 Posts) Available – Grade 12 required. Woolworths is offering a job opportunity for suitable applicants to apply for customer assistant positions in various locations in South Africa. Woolworths offers a dynamic, inclusive workplace with opportunities for growth and development.
Location: South Africa
Category: Jobs With Matric
Closing Date: 09/10/2026
Requirements
- Minimum education level: Grade 12 or equivalent NQF qualification
- Basic selling skills with the ability to promote loyalty programs and services
- Strong customer service orientation, demonstrating friendliness and effective communication
- Ability to accurately process till transactions and handle various payment methods
- Attention to detail to ensure pricing accuracy and maintain store standards
- Effective organisational skills to maintain a clean, safe, and orderly till point
- Reliable and honest, with a commitment to reducing shrinkage and reporting irregularities
- Ability to remain calm under pressure and manage time effectively during shifts
- Basic product knowledge to assist customers and support promotional events
- Flexibility to work varied shifts and a willingness to be a proactive team member
Duties and Responsibilities
- Greet customers warmly, ensuring a positive and friendly shopping experience at all till points
- Accurately process all till transactions in accordance with company policies, including various payment methods
- Promote Woolworths loyalty programs and additional services such as utility bill payments and airtime sales
- Maintain a clean, safe, and well-organised till area adhering to all shopkeeping disciplines
- Ensure pricing accuracy by carefully checking scanned items against shelf tickets and resolving discrepancies
- Minimise shrinkage by adhering to loss prevention procedures and promptly reporting any irregularities or suspicious activity
- Demonstrate basic product knowledge to assist customers and support promotional events and special store campaigns
- Remain calm and efficient under pressure, managing time effectively during busy periods to maintain smooth operations
- Exhibit honesty, reliability, and professionalism in all interactions, while contributing positively to a supportive team environment
- Attend team meetings and comply with company policies regarding attendance, dress code, and hygiene standards
How to Apply