Miladys: Store Assistant Manager Position Available at Fountains Mall in the Eastern Cape. Miladys is looking for a strong, vibrant, and self-disciplined Assistant Store Manager to lead and manage daily store operations, ensuring that overall objectives, store targets, and customer service standards are met and exceeded.
Location: Eastern Cape, South Africa
Category: Jobs With Matric
Closing Date: Not Specified
Requirements
- Grade 12 / Matric
- 3 Years’ experience in an Assistant Store or Store Managerial position
- Sales & service management
- Computer literacy
- Communication skills
- Retail trade
- Brand, customer & product understanding
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand
- Oversee overall stockroom maintenance to meet housekeeping standards
- Authorize write-offs, breakages, recalls, and returns
Sales Growth & Profitability:
- Analyze sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance, and monitor store expenditure
- Review and keep abreast of in-store product performance to provide feedback to support the centre and enhance sales
- Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering/participating in local events and driving new accounts/memberships per targets (if applicable)
Risk Management:
- Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance with policies and procedures
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning
How to Apply