Capitec Bank is currently hiring and welcomes eligible candidates with Matric / Grade 12 to submit applications for the following employment opportunity: ATM Assistant
Purpose Statement
- To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service, assisting clients at the ATM, and completing transactions on any remote or self-service channels. In doing so, I will gain the knowledge, skills, and experience required for service consulting.
Experience
Minimum:
- No experience is required, but the individual needs to hold a Grade 12 National Certificate
Ideal:
- Some client service experience within a retail/ financial/ banking environment
Requirements
- Grade 12 / Matric
Qualifications
Knowledge
Minimum:
- Basic calculations
- How to engage with people
- Clarity and understanding of own aspirations, being ambitious and keen to learn.
Ideal:
- Knowledge of bank branch environments
- Knowledge of Capitec Bank products and business processes (internal)
Skills
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Interpersonal & Relationship Management Skills
Conditions of Employment
- Clear criminal and credit record
- Must have fingerprints that are detectable/recognisable on Capitec Bank’s internal electronic banking system
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