Discovery Health: Long-Term Insurance Learnership Programme Available in KwaZulu- Natal. Discovery is offering a long-term insurance learnership for unemployed youth between the ages of 18 and 25. This Learnership leads to a nationally recognised FETC: Long-Term Insurance NQF Level 4 qualification, which consists of structured learning components combined with practical/workplace experience in the Financial Services industry.
Location: KwaZulu- Natal, South Africa
Category: Learnerships
Closing Date: Not Specified
Requirements
- Grade 12 / Matric
- Must not have formal employment experience. Part-time informal work experience is advantageous
- Must not have completed any previous Learnership
- Be between the ages of 18 and 25 years
- Have effective communication skills in written & verbal English language
- Possess basic computer skills, mainly MS Excel & MS Outlook
Areas of responsibilities
- Discovery Health: Learners will be given exposure to the long-Term Insurance business – client servicing, claims, business initiatives and compliance
- Call Centre: Medical Aid client servicing, claims, new business and health benefits administration
- Servicing all key stakeholders telephonically and via other servicing channels as required until the query has been resolved
- Servicing our members in a customer-centric way to ensure that we live by our service principles
Personal Attributes and Skills
- Innovative/ critical thinking/ and problem-solving skills
- Good attention to detail and levels of accuracy
- Sets high standards for quality and quantity and works in a systematic, methodical, and orderly manner.
- Time management and planning skills
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Ability to work independently and in a team-oriented environment
- Service-driven, with a sense of urgency and a team player
- Adapts to changing circumstances, handles criticism well, and learns from it
How to Apply