Momentum: Unemployed Learnership Programme 2027 – Grade 12 required. Momentum is offering an exciting Learnership for a self-starter passionate about client service. Opportunities are available at Guardrisk, starting 1 March 2027.
Location: Gauteng, South Africa
Category: Learnerships
Closing Date: 12/10/2026
Requirements
- Applicants must have passed Grade 12 or NQF Level 4
- Applicants must have passed Pure Maths at 60% or Mathematical Literacy at 70%
- Applicants must have passed English at 65%
- Applicants must be currently unemployed
- Applicants must be between the ages of 18 and 35
- Applicants must not have participated in a learnership before
Duties & Responsibilities
PROCESS
- Participate actively in classroom sessions and practical on-the-job training, aligning tasks with the requirements of the learnership program
- Develop a deep understanding of the company’s products, policies, and procedures, crucial for successful on-the-job training activities
- Compile a comprehensive portfolio of evidence, meticulously prepared for submission to SETA
- Maintain detailed logbooks for work-based learning, ensuring a thorough record of practical experiences
- Complete formative and summative assessments, achieving the required proficiency level
- Demonstrate adeptness in utilising company systems and grasping operational processes, ensuring efficient workflow
CLIENT
- Foster and nurture relationships with clients, internal and external stakeholders, cultivating a network built on trust and respect
- Adhere to service level agreements for clients and stakeholders, managing expectations effectively
- Provide recommendations for enhancing client service and ensuring fair treatment, proactively improving service quality
- Participate in a culture promoting meaningful relationships, encourage open feedback, and uphold exceptional client service standards
- Monitor and enhance turnaround times and quality standards, swiftly resolving issues to elevate client service delivery
- Drive the achievement of client service delivery goals, aligning with predefined standards for expert advice and service
- Manage client queries efficiently, ensuring accurate resolution and utilising feedback to refine client service and operational processes
PEOPLE
- Building strong relationships and fostering positive expectations among colleagues
- Continuously enhance expertise in industry-specific knowledge, applying it effectively in specialised areas
- Positively influence and support change initiatives
- Encourage a culture of innovation, actively developing, sharing, and implementing new ideas within the team
- Promote a work-centric mindset, emphasising productivity, service excellence, and quality management
- Take ownership of career development, proactively driving personal and professional growth opportunities
- Exhibiting the core organisational values consistently
FINANCE
- Identify solutions to enhance cost-effectiveness and operational efficiency, driving financial prudence
- Escalate unresolved policy and governance compliance issues, facilitating thorough investigation and resolution
- Participate in risk identification processes, communicating recommendations effectively in relevant forums
Competencies
- Examining Information: Analyses and processes information, asks probing questions, and strives to find solutions to problems
- Interacting with People: Is lively and projects enthusiasm; is talkative in making contact; is focused on interacting and networking with people
- Articulating Information: Is articulate in giving presentations, is eloquent and explains things well, and projects social confidence when articulating information
- Thinking Positively: Is optimistic; recovers easily from setbacks and obstructions; is jovial and projects cheerfulness
- Embracing Change: Copes with change and variety; tolerates uncertainty and ambiguity; adapts to new challenges
- Team Working: Works participatively with others; is democratic and encourages team contributions; collaboratively involves others in decision-making
- Following Procedures: Conforms and adheres to rules, closely follows instructions and procedures, minimises risks by sticking to processes
- Upholding Standards: Behaves ethically and justly, is discreet and maintains confidentiality, and meets commitments by acting with integrity
How to Apply