SANParks: Room Attendant Position (X2 Posts) Available – Matric required. SANParks invites applications for suitable applicants to apply for the room attendant position. A vacancy currently exists for a fixed-term Room Attendant in Addo Elephant National Park– Matyholweni Section and Golden Gate National Park. The successful candidate will report to the Duty Manager.
Location: Eastern Cape
Category: Jobs With Matric
Closing Date: 01/10/2026
Requirements
- Grade 12 (Matric) NCV Level 4 certificate or equivalent
- 1–2 years of practical work experience in a public cleaning/ tourism/hospitality environment
- Customer service skills
- Certificate in Public Cleaning or a Learnership, desirable
- Cleaning in a hotel or similar establishment, desirable
- Health and safety awareness
- Communication skills, both written and verbal
- Good interpersonal and customer-service skills
- Ability to work independently and as part of a team
- Knowledge of First Aid will be an added advantage
- Ability to follow instructions, policies, and health and safety (OHS) procedures
- Good time-management and organizational skills
- Reliable, punctual, and trustworthy
- Ability to identify and report maintenance, safety, and environmental problems
- Must be willing to work weekends, public holidays, and varying shifts as required by the hospitality industry
Responsibilities
- Cleaning in and around chalets (changing bed linen, sweeping and mopping floors or polishing furniture, and emptying trash containers)
- Cleaning public areas
- Reporting abnormalities to the supervisor
- Controlling inventory items and ensuring that the appropriate quantities of inventory items are present in chalets
- Reporting maintenance faults in the maintenance register
- Assisting in the laundry when necessary
- Delivering high-quality services; being committed to continuous improvement
- Managing customer expectations
- Addressing customer needs
- Evaluating Customer service
- Responding to and anticipating client needs in a timely, professional, helpful, and courteous manner, using effective interpersonal skills
- Striving to consistently meet service standards
- Effectively planning, scheduling, prioritising, and controlling activities
- Organising and prioritising tasks so they can be performed within the specified time and achieve the most efficient use of time
- Prioritising work
- Managing own time effectively
How to Apply