Momentum: Learning Technology Internship 2025

Momentum: Learning Technology Internship 2025. The Momentum Group Digital Learning team is recruiting a Learning Technology Intern to support the implementation of interactive and digital learning experiences and provide enterprise user support across all learning platforms, including uploading and managing courses and users, compiling learning reports, and researching new tools and platforms.

Reference Number: MMH250225-7

Job Title: Learning Technology Intern

Requirements

• A completed degree or diploma
• Interest in working with Learning Management Systems and digital learning content.
• Basic knowledge of Microsoft Office 365 (Word, Excel, PowerPoint, MS Teams, Outlook).
• Strong attention to detail and accurate data-capturing skills.
• Passion for technology and learning.
• Comfortable working remotely and with the full O365 suite.
• Exposure to implementing enterprise-wide learning systems advantageous.
• Experience providing 1st line end-user support to a wide range of learners is advantageous.
• Experience with PowerBI or other business intelligence tools is advantageous.

Duties & Responsibilities

• Assist the Learning Technology, IT and HC Tech teams to maintain, manage, and implement all Group-wide digital learning systems.
• Support with conducting quality assurance and user acceptance testing on all courses and content across the platforms, and regularly test and review as required.
• Enroll and onboard new users and support business units to manage users and access across platforms.
• Compile and share learning reports on user enrollments, engagement, course completion, and adoption across learning systems as requested.
• Assist the team in providing platform training to all users as requested, develop support materials, and maintain policies, guidelines, tools, and processing documents as they relate to learning systems across the Group.
• Support the team to respond to user queries by troubleshooting issues and researching potential solutions to bug fixes across the various learning environments.
• Receive, respond to, and track user support requests across the business.
• Analyse and identify ways to improve the learning user experience for all users of learning systems across the Group, including researching, sharing, and implementing digital learning best practice trends, tools, and processes.
• Provide support to the digital learning project team in the technical implementation of any third-party technologies or systems.
• Collaborate with the People Analytics team and other stakeholders across the business to create various learning reports based on requirements.
• Ensure transparent, consistent communication with the team and stakeholders.

Competencies

• Basic knowledge and understanding of business systems and process thinking
• Strong attention to detail and accurate data-capturing skills
• Passion for technology and learning
• Comfortable working remotely and with the full O365 suite

How To Apply

Apply online for the Momentum: Learning Technology Internship 2025